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Disclosures

Duffey Towing & Recovery LLC

  • Sellers may remove reserve prices at any time during the bidding process. All bids are binding and placed with the intent to purchase.
  • No warranties are given or implied at any time for any reason.
  • ALL SALES ARE FINAL. ALL VEHICLES ARE SOLD AS-IS. NO REFUNDS, except as described under Special announcements for salvage title issues.
  • Full payment for all vehicles must be completed online within 24 hours to receive the required gate code(s) for pickup. No exceptions.
  • Buyers who do not submit full payment within 24 hours will be charged a $50 remediation fee and granted an additional 48 hours to pay the full balance plus the fee. Failure to do so results in an automatic bidding ban.
  • ACH payments take 3 to 5 business days to clear, and in some cases 7+ business days. Gate codes are released only after payment has fully cleared. If this timing conflicts with the pickup window, contact Autura support to make arrangements.
  • Debit/credit card payments incur a 3% processing fee; gate codes are released immediately upon payment.
  • Please read all auction terms and conditions before bidding.
  • Vehicles may still be claimed by their owners up until the day of the auction.

Documentation included with the purchase varies by vehicle. Please see the individual vehicle listing for details

Winning bids are subject to auction fees; please check auction pages for details.

  • A daily storage fee of $50 will be charged for any vehicle not picked up within 5 business days of the auction. The auction is not responsible for loss or damage to vehicles not paid for and removed within that window.
  • Paperwork and pickup hours: Monday to Friday, 10:00 AM – 4:00 PM.
  • Once you have your gate code, email customerservice@areatowmi.com to set up an appointment; paperwork will be ready at that time. No walk-ins.
  • What to bring: a valid government issued ID, proof of full cleared payment, and your gate code. Unregistered vehicles must be removed by tow truck or trailer, or with a valid dealer plate or moving permit.
  • Vehicles may be removed from the premises only by a licensed driver, or by trailer or tow truck.
  • Buyer acknowledges that removal of an unregistered vehicle without a tow truck, dealer plate, or moving permit is unlawful and subject to penalties applied by law enforcement.
  • Facility contact:
  • Zorn Towing & Recovery: (734) 774-7640 | customerservice@zorntowmi.com
  • Star Towing & Recovery: (734) 241-3601 | customerservice@startowmi.com
  • Duffey Towing & Recovery: (734) 241-5400 | customerservice@startowmi.com
  • If a vehicle purchased on a TR-52 form comes back from the Michigan Secretary of State as a salvage title, the auction will refund the vehicle sale amount and title fee within 10 business days of the auction date.
  • If a purchased vehicle cannot be registered with the Michigan SOS due to title issues, a refund of the vehicle amount and title fee will also be granted, within 10 business days of the end of the online auction.
  • The auction disclaims all warranties of title, including that title is good, transfer is rightful, and the vehicle is free of liens or third-party claims. All vehicles are sold "as is with all faults," including dash lights and mechanical defects — this is a police impound lot, and the full vehicle history is not known. All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed.
  • The sole and exclusive remedy for breach of warranty is return of the vehicle and repayment of the purchase price. Under no circumstance is the auction liable for consequential or incidental damages, including repairs, improvements, loss of use, or DMV/registration fees.
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